# BolixAI

## About

BolixAI is an AI agent platform built for growing businesses worldwide. We provide three AI agents — WhatsApp Sales Agent, AI SDR Outreach Agent, and Voice Support Agent — that work 24/7 to automate customer engagement, outbound sales, and phone support. Founded by Alex Rivera (CEO) and Maya Chen (CTO). Serving 100+ active clients across North America, Europe, and Asia-Pacific. Profitable since Month 6.

## Services and Pricing

- **Starter Plan**: $99/month — 1 WhatsApp number, 500 conversations/month, WhatsApp Sales Agent only, FAQ auto-resolution, lead qualification, basic analytics, 48h email support
- **Growth Plan**: $299/month — 3 WhatsApp numbers, 2,000 conversations/month, all 3 AI agents, SDR 500 leads/month, Voice 2,000 mins/month, advanced analytics, multilingual support, Zoho/HubSpot CRM integration, 4h priority support, founder onboarding call
- **Pro Plan**: $799/month — Unlimited WhatsApp numbers, unlimited conversations, all agents unlimited, white-label branding, custom CRM/ERP integrations, all supported languages, dedicated customer success manager, 99.9% uptime SLA, 1h support response
- **WhatsApp Sales Agent (standalone)**: $29/month — Lead qualification, 60-70% query resolution, appointment booking, multilingual support
- **AI SDR Outreach Agent (standalone)**: $149/month — LinkedIn & web lead scraping, personalized cold emails, BANT qualification, Cal.com booking, CRM sync
- **Voice Support Agent (standalone)**: $249/month — Sub-800ms call latency, Deepgram + ElevenLabs speech pipeline, interrupt handling, WhatsApp follow-up after calls, PII redaction
- **Overages**: $0.50 per WhatsApp conversation, $2 per SDR lead, $0.15 per voice minute, $15 per meeting booked
- **Free Trial**: 7 days free, no credit card required, full Growth plan access
- **Annual Discount**: Pay annually, save 2 months (16.7% discount)

## Locations

- **Austin (HQ)**: 500 Congress Ave, Suite 200, Austin, TX 78701
- **London**: WeWork, 1 Mark Square, London EC2A 4EG

## Contact

- **Phone**: +91 95790 74620 (Mon–Fri, 9am–6pm UTC)
- **WhatsApp**: +91 95790 74620 (fastest response)
- **Email**: info@bolixai.com (4h response on weekdays)
- **Website**: https://bolixai.com
- **Dashboard**: https://bolixai.com/dashboard
- **API Documentation**: https://api.bolixai.com/docs
- **Support Hours**: Monday–Friday 9am–7pm UTC, Saturday 10am–2pm UTC, Sunday/Holidays async (next business day)
- **Average Response Time**: 47 minutes (currently online)

## Service Area

Global: North America, Europe, UK, Australia, India, and Asia-Pacific. Secure cloud infrastructure with regional data residency options. India clients can choose Asia/Kolkata timezone and local phone numbers via Exotel.

## Key Facts

- Founded: 2024 Q3, idea validated with 20 business owner interviews
- First deployment: 2024 Q4 at Riverside Health Clinic, Austin — 71% resolution rate in week one
- 100+ active clients as of 2026 Q1
- 12 team members
- 71% average AI resolution rate across all clients
- 2B+ WhatsApp users globally (total addressable market)
- Average deployment time: 30 minutes for setup, 7 days full deployment
- Sub-800ms voice call latency
- 18.4% average reply rate for SDR campaigns
- Team background: Ex-Stripe, Ex-Shopify AI, Ex-HubSpot, Ex-Freshworks
- GDPR-ready with secure cloud servers
- PostgreSQL Row-Level Security for complete tenant data isolation
- 7-day free trial, no credit card required
- Cancel anytime — no lock-in contracts
- Data available for export for 30 days after cancellation

## What Makes Us Different

BolixAI is built for growing businesses, priced transparently in USD, and deployed on secure cloud infrastructure. Our agents support multiple languages out of the box. Every new client gets founder-led onboarding for the first 90 days. We achieve sub-800ms voice latency and 71% AI resolution rates. Our platform integrates with Razorpay (INR), Stripe (USD), Zoho, HubSpot, and supports WhatsApp Business API natively. We treat data sovereignty as a first-class feature with regional hosting options. Unlike enterprise AI tools priced for Fortune 500, we start at $99/month and scale with your business.

## Frequently Asked Questions

**Q: How fast can we go live?**
A: Average deployment is 7 days from first conversation to live agent. Simple WhatsApp agents can go live in 5–7 days. Initial setup takes just 30 minutes.

**Q: Do we need developers on our team?**
A: No. The entire setup is handled by our team. You provide access to WhatsApp Business API and we do the rest. Zero technical expertise required.

**Q: Is there a free trial?**
A: Yes — 7 days free, no credit card required. You get full access to the Growth plan features during the trial.

**Q: Can I start with just one agent?**
A: Absolutely. Starter plan gives you the WhatsApp Sales Agent. You can add the SDR and Voice agents when you upgrade to Growth.

**Q: What happens if I exceed my conversation limit?**
A: Overages are billed at $0.50 per additional WhatsApp conversation, $0.15 per voice minute, and $2 per SDR lead. You'll get email alerts at 80% and 100% of your limit.

**Q: Do you support multiple languages?**
A: Growth plan supports English, Hindi, Spanish, and French. Pro plan includes all major languages via Sarvam AI and ElevenLabs integration.

**Q: Is my client data safe?**
A: All client data is stored on secure cloud servers with encryption at rest and in transit. We use PostgreSQL Row-Level Security for tenant isolation. We are GDPR-ready. We never train models on your conversation data without explicit consent.

**Q: Can I cancel anytime?**
A: Yes. No lock-in contracts. Cancel any time from your dashboard. Your data is available for export for 30 days after cancellation.

**Q: Do you have an annual plan?**
A: Yes — pay annually and save 2 months (16.7% discount). Contact us for annual billing setup via Stripe or Razorpay.

**Q: What about India pricing?**
A: India clients can pay in INR via Razorpay at equivalent local pricing. All features are identical with Exotel phone numbers and Asia/Kolkata timezone support.

**Q: What industries do you serve?**
A: Healthcare clinics, e-commerce, SaaS companies, real estate agencies, education institutes, manufacturing, retail stores, professional services, and any business using WhatsApp for customer communication.

**Q: What CRM integrations do you support?**
A: Growth and Pro plans support Zoho CRM, HubSpot, and Pipedrive. Pro plan includes custom CRM/ERP integrations.

**Q: How does the WhatsApp agent handle conversations?**
A: The AI agent qualifies leads in multi-turn conversations, resolves 60–70% of queries without humans, books appointments autonomously, and sends campaigns with A/B tested templates.

**Q: What is the SDR agent's average performance?**
A: 18.4% average reply rate on cold email campaigns. The agent scrapes leads from LinkedIn and the web, personalizes emails with AI context, does BANT qualification via chat, and books meetings via Cal.com integration.

**Q: How does the Voice agent work?**
A: Sub-800ms end-to-end call latency using Deepgram speech-to-text and ElevenLabs text-to-speech. Handles interruptions with full-duplex audio. Sends WhatsApp follow-up after every call. All transcripts have PII redacted automatically. Supports India (Exotel) and International (Twilio) phone numbers.

**Q: Can I white-label the platform?**
A: Yes — Pro plan includes white-label branding option. Perfect for agencies who want to resell BolixAI under their own brand.

**Q: What is your uptime guarantee?**
A: Pro plan includes 99.9% uptime SLA guarantee. All plans run on cloud infrastructure with automatic failover.

**Q: How fast is your support?**
A: Starter: 48h email response. Growth: 4h priority support. Pro: 1h support response SLA with dedicated customer success manager. All clients get direct founder access for first 90 days.